High-Risk Service Sectors
At Eagle Eye Consulting & Training, a proud Service-Disabled Veteran-Owned Business, we don’t just train, we transform. Founded by an Army combat veteran and organizational strategist, we understand high-risk environments because we’ve led in them, navigating trauma, crisis, and change. High-risk sectors like healthcare, emergency services, first responders, corrections and the military are facing a critical inflection point. Burnout, moral injury, and suicide are no longer outliers; they are systemic signals of deeper organizational strain. These challenges demand more than check-the-box solutions. Our trauma-informed consulting and training draw on organizational development, systems change, and human resilience to address root causes, build cultures of care, and empower people at every level. Through tailored strategies, we help organizations create psychological safety, resilience, and belonging. When those who serve are supported, they don’t just stay, they thrive.
Program Development/Support
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We help organizations develop new or enhance existing procedures and programs for recruiting, hiring, and retaining service members, veterans, and their families. From creating a solid business plan with key stakeholders to fostering a welcoming and supportive organizational culture for veterans, we assist organizations at any stage of the process. Additionally, we can help design or improve individualized support programs within organizations and higher education institutions to better support service members and veterans and their families.
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Operational Peer Support (OPS)
Effective peer support begins with trusted, well-prepared peers and an organizational culture that makes support accessible. Designed for high-risk, high-accountability environments, Operational Peer Support (OPS) combines evidence-informed training with organizational consulting to help public safety, corrections, military, and veteran-serving organizations build, strengthen, and sustain effective peer support programs.
Grounded in the HEARD Framework (Human Access, Empowerment, Action, Relational Trust, and Dialogue), OPS develops the practical skills and relationships necessary to build trust, engage in intentional dialogue, recognize readiness, and help individuals navigate available support.
Experience That Extends Beyond Training
OPS is informed by nearly 20 years of peer support experience from Eagle Eye's founder, spanning direct service, training, program leadership, and organizational development. This includes supporting more than 300 individual cases, leading a team of 24 peer support professionals working in high-risk environments, including suicide prevention, and contributing to the development and delivery of peer support training for military-focused initiatives within corrections, state law enforcement, and nonprofit organizations serving service members, veterans, and their families.
Flexible Peer Support Solutions
Eagle Eye offers standalone OPS training, integrated Beyond the Badge and OPS training, ongoing training and implementation support, and comprehensive program design, development, training, and implementation. Each engagement is tailored to the organization's mission, culture, and operational needs.
Download the Operational Peer Support (OPS) Overview (PDF)
We don't just train peer supporters. We help organizations create the conditions for peer support to work.
Whether you're developing a new peer support program or strengthening an existing one, contact Eagle Eye Consulting & Training to discuss how OPS can support your organization.
Workshops & Trainings
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Since 2009, our founder has been delivering QPR (Question, Persuade, Refer) training to a wide range of organizations, including government agencies, higher education institutions, service providers, and community members. This specialized two-hour training is designed for professionals in high-risk sectors such as healthcare, emergency services, and corrections.
Attendees will gain a deeper understanding of the impact of suicide within these challenging fields, explore the unique stressors faced by staff and colleagues, learn to recognize the warning signs of suicide, and practice how to ask the crucial “suicide” question. The training equips participants with strategies to offer hope, effectively persuade individuals to seek help, and navigate the referral process for those in need, empowering them to save lives within their communities.
This training is an ideal complement to our S.H.I.E.L.D. safety planning and moral injury awareness and healing program and can be delivered on the same day for a comprehensive approach to mental health and suicide prevention in high-risk service sectors.
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Eagle Eye Consulting & Training is proud to partner with Dr. Beverly Prestwood-Taylor to offer a workshop on moral injury. Moral injury refers to the emotional and spiritual wounds that occur when individuals, such as combat veterans, are placed in situations where they either violate their own moral code or witness others doing so under difficult circumstances. This experience is not limited to veterans; professionals such as healthcare workers, firefighters, police officers, corrections, and other high-risk service professionals may also experience moral injury. In this workshop, we will explore how moral injury occurs and discuss various pathways for healing and recovery.
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The S.H.I.E.L.D. model provides a structured, culturally competent approach for initiating firearms and other lethal means safety conversations and creating short-term safety plans. Designed for peers, supervisors, and frontline professionals, S.H.I.E.L.D. helps reduce the risk of suicide by promoting voluntary collaboration and respectful dialogue around access to firearms and other lethal means during periods of elevated risk.escription
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The Beyond the Frontlines training combines three of our most impactful workshops, QPR Suicide Prevention, SHIELD Safety Planning, and Moral Injury Awareness, into a powerful one-day program led by three subject matter experts. Designed for military and veterans, first responders, corrections, and healthcare professionals, this training equips participants with practical tools to recognize and respond to suicide risk, engage in culturally competent safety planning, and address the hidden wounds of moral injury.
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Building Trust. Strengthening Connection. Supporting Those Who Serve.
Operational Peer Support (OPS) is an interactive, evidence-informed training program designed to strengthen the ability of public safety professionals to provide meaningful, practical peer support within high-stress, high-accountability environments.
Moving beyond traditional approaches to peer support, OPS emphasizes the relational skills, intentional dialogue, and practical strategies needed to build trust, recognize emerging concerns, and engage colleagues before challenges escalate.
Through facilitated discussion, experiential exercises, and realistic scenarios, participants explore the foundations of effective peer support, including operational and relational trust, active listening, purposeful dialogue, readiness for change, and navigating individuals toward appropriate support and resources.
The training introduces practical frameworks and tools to help participants move from simply being available to becoming accessible, trusted sources of support. Emphasis is placed on strengthening peer relationships, respecting individual autonomy, recognizing the boundaries of the peer role, and supporting meaningful action.
OPS equips participants with the skills to move beyond offering support to creating the conditions where support can be accessed, accepted, and sustained.
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Building Resilience. Restoring Trust. Strengthening Support.
Beyond the Badge is an interactive, evidence-informed training program designed to help public safety professionals better understand and respond to the impacts of occupational trauma, moral injury, and suicide risk within their professions.
The workshop integrates education on trauma and moral injury, QPR suicide prevention training, and the SHIELD™ safety planning framework. Through facilitated discussion, practical exercises, and real-world scenarios, participants develop skills to recognize warning signs, support colleagues, respond to individuals experiencing crises, and identify pathways toward healing and growth.
Going beyond awareness and traditional approaches to resilience, the program emphasizes early intervention, reducing stigma, and strengthening individual and organizational responses to support those who serve.